I'm listening: Communication for health professionals by Use reference sources to get an overview of a topic, clarify concepts, find definitions and explore the background to theories. They are a great starting point when a topic is unfamiliar.
APA handbook of intercultural communication by 
Interpersonal communication and human relationships by 
Interplay: The process of interpersonal communication by 
Communication: Core interpersonal skills for health professionals by 
Therapeutic communication for health professionals by 
Interpersonal relationships: Professional communication skills for nurses by 
Communication skills for the healthcare professional by 
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